Outsourcing Arrangements

To support the delivery of our services, MUFG Investor Services (“MUFG”) utilizes a client service model that centralizes and automates transactional tasks.

MUFG is required by regulation to notify you of the outsourcing of services to our outsourced service providers.  MUFG will update this website from time to time when there are changes to the Outsourcing Arrangements, notifying you by email 14 calendar days in advance of the proposed effective date.

In order to stay informed you are encouraged to check this webpage frequently for updates.

For any enquiries, please contact your relevant MUFG Investor Services Client Services Manager. 

Service ProviderService Provider LocationOutsourced Service
MUFG Fund Services (Singapore) Pte LtdSingaporeAML/CTF/CPF
MUFG Fund Services (Canada) LtdCanadaAML/CTF/CPF
MUFG Alternative Fund Services (Ireland) LtdIrelandAML/CTF/CPF
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaAML/CTF/CPF
MUFG Fund Services (Singapore) Pte LtdSingaporeBusiness Process Outsourcing (BPO)
MUFG Fund Services (Canada) LtdCanadaBusiness Process Outsourcing (BPO)
MUFG Alternative Fund Services (Ireland) LtdIrelandBusiness Process Outsourcing (BPO)
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaBusiness Process Outsourcing (BPO)
MUFG Fund Services (USA) LLCUnited StatesBusiness Process Outsourcing (BPO)
MUFG Fund Services (Cyprus) LtdCyprusBusiness Process Outsourcing (BPO)
MUFG Fund Services LtdBermudaCorporate Secretarial Services
MUFG Fund Services (Canada) LtdCanadaCustody Operations Support
MUFG Alternative Fund Services (Ireland) LtdIrelandCustody Operations Support
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaCustody Operations Support
MUFG Fund Services (Singapore) Pte LtdSingaporeCustody Operations Support
MUFG Fund Services (Singapore) Pte LtdSingaporeFacility Agent (Loan Servicing)
MUFG Fund Services (Canada) LtdCanadaFacility Agent (Loan Servicing)
MUFG Fund Services (Cyprus) LtdCyprusFacility Agent (Loan Servicing)
MUFG Fund Services (Singapore) Pte LtdSingaporeFATCA & CRS
MUFG Fund Services (Canada) LtdCanadaFATCA & CRS
MUFG Alternative Fund Services (Ireland) LtdIrelandFATCA & CRS
MUFG Fund Services (Singapore) Pte LtdSingaporeFinancial Statement Preparation
MUFG Fund Services (Canada) LtdCanadaFinancial Statement Preparation
MUFG Alternative Fund Services (Ireland) LtdIrelandFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFinancial Statement Preparation
KPMG, Cayman IslandsCayman IslandsFinancial Statement Preparation
Basiz Fund Service PVT LtdIndiaFinancial Statement Preparation
Doran Management Financial Services LtdIrelandFinancial Statement Preparation
DM Financial PTE LtdSingaporeFinancial Statement Preparation
MUFG Fund Services (Cyprus) LtdCyprusFinancial Statement Preparation
MUFG Fund Services (Singapore) Pte LtdSingaporeFX Services
MUFG Fund Services (USA) LLCUnited StatesFX Services
MUFG Fund Services (UK) LtdUnited KingdomFX Services
MUFG Fund Services (Singapore) Pte LtdSingaporeRegulatory Reporting
MUFG Fund Services (Cayman) LtdCayman IslandsRegulatory Reporting
MUFG Fund Services (Canada) LtdCanadaRegulatory Reporting
MUFG Alternative Fund Services (Ireland) LtdIrelandRegulatory Reporting
KPMG, Cayman IslandsCayman IslandsRegulatory Reporting
MUFG Fund Services (Canada) LtdCanadaTransaction and Facility Master (Fund Financing)
MUFG Alternative Fund Services (Ireland) LtdIrelandTransaction and Facility Master (Fund Financing)
Service ProviderService Provider LocationOutsourced Service
MUFG Fund Services (Singapore) Pte LtdSingaporeAML/CTF/CPF
MUFG Fund Services (Canada) LtdCanadaAML/CTF/CPF
MUFG Fund Services (Canada) LtdCanadaFATCA & CRS
Basiz Fund Service PVT LtdIndiaFinancial Statement Preparation
Doran Management Financial Services LtdIrelandFinancial Statement Preparation
MUFG Fund Services (Canada) LtdCanadaFinancial Statement Preparation
MUFG Fund Services (Cyprus) LtdCyprusFinancial Statement Preparation
KPMG, Cayman IslandsCayman IslandsFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFinancial Statement Preparation
MUFG Fund Services (Singapore) Pte LtdSingaporeFund Accounting
MUFG Fund Services (Canada) LtdCanadaFund Accounting
MUFG Fund Services (Cyprus) LtdCyprusFund Accounting
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFund Accounting
Masergy Communications Inc.United StatesTelephone Recording Service
MUFG Fund Services (Singapore) Pte LtdSingaporeTransfer Agency
MUFG Fund Services (Canada) LtdCanadaTransfer Agency
MUFG Fund Services (Cyprus) LtdCyprusTransfer Agency
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaTransfer Agency
Service ProviderService Provider LocationOutsourced Service
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaAML/CTF/CPF
MUFG Fund Services (Singapore) Pte LtdSingaporeAML/CTF/CPF
MUFG Fund Services (Canada) LtdCanadaAML/CTF/CPF
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaBusiness Process Outsourcing (BPO)
MUFG Fund Services (Singapore) Pte LtdSingaporeBusiness Process Outsourcing (BPO)
MUFG Fund Services (Canada) LtdCanadaFATCA & CRS
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFinancial Statement Preparation
MUFG Fund Services (Singapore) Pte LtdSingaporeFinancial Statement Preparation
MUFG Fund Services (Canada) LtdCanadaFinancial Statement Preparation
MUFG Alternative Fund Services (Ireland) LtdIrelandFinancial Statement Preparation
MUFG Fund Services (Cyprus) LtdCyprusFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFund Accounting
MUFG Fund Services (Singapore) Pte LtdSingaporeFund Accounting
MUFG Fund Services (Canada) LtdCanadaFund Accounting
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaTransfer Agency
MUFG Fund Services (Singapore) Pte LtdSingaporeTransfer Agency
Service ProviderService Provider LocationOutsourced Service
KPMG, Cayman IslandsCayman IslandsFinancial Statement Preparation
MUFG Alternative Fund Services (Cayman) LtdCayman IslandsFund Accounting
MUFG Alternative Fund Services (Cayman) LtdCayman IslandsTransfer Agency
Service ProviderService Provider LocationOutsourced Service
MUFG Fund Services (Singapore) Pte LtdSingaporeAML/CTF/CPF
MUFG Fund Services (Canada) LtdCanadaAML/CTF/CPF
MUFG Alternative Fund Services (Ireland) LtdIrelandAML/CTF/CPF
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaAML/CTF/CPF
MUFG Fund Services (Singapore) Pte LtdSingaporeBusiness Process Outsourcing (BPO)
MUFG Fund Services (Canada) LtdCanadaBusiness Process Outsourcing (BPO)
MUFG Alternative Fund Services (Ireland) LtdIrelandBusiness Process Outsourcing (BPO)
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaBusiness Process Outsourcing (BPO)
MUFG Fund Services (USA) LLCUnited StatesBusiness Process Outsourcing (BPO)
MUFG Fund Services (Cyprus) LtdCyprusBusiness Process Outsourcing (BPO)
MUFG Alternative Fund Services (Ireland) LtdIrelandCorporate Secretarial Services
MUFG Fund Services LtdBermudaCorporate Secretarial Services
MUFG Fund Services (Singapore) Pte LtdSingaporeFATCA & CRS
MUFG Fund Services (Canada) LtdCanadaFATCA & CRS
MUFG Alternative Fund Services (Ireland) LtdIrelandFATCA & CRS
MUFG Fund Services (Singapore) Pte LtdSingaporeFinancial Statement Preparation
MUFG Capital Analytics, LLCUnited StatesFinancial Statement Preparation
MUFG Fund Services (Canada) LtdCanadaFinancial Statement Preparation
MUFG Alternative Fund Services (Ireland) LtdIrelandFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFinancial Statement Preparation
KPMG, Cayman IslandsCayman IslandsFinancial Statement Preparation
Basiz Fund Service PVT LtdIndiaFinancial Statement Preparation
PWC Societe Cooperative (PWC Luxembourg)LuxembourgFinancial Statement Preparation
MUFG Fund Services LtdBermudaFinancial Statement Preparation
Doran Management Financial Services LtdIrelandFinancial Statement Preparation
MUFG Fund Services (Cyprus) LtdCyprusFinancial Statement Preparation
DM Financial PTE LtdSingaporeFinancial Statement Preparation
MUFG Fund Services (Singapore) Pte LtdSingaporeFund Accounting
MUFG Capital Analytics, LLCUnited StatesFund Accounting
MUFG Fund Services (Canada) LtdCanadaFund Accounting
MUFG Alternative Fund Services (Ireland) LtdIrelandFund Accounting
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFund Accounting
MUFG Fund Services LtdBermudaFund Accounting
MUFG Fund Services (Cyprus) LtdCyprusFund Accounting
MUFG Fund Services (Australia) Pty LtdAustraliaFund Accounting
MUFG Alternative Fund Services (Cayman) LtdCayman IslandsFund Accounting
MUFG Fund Services (Canada) LtdCanadaPayment Agent Services
MUFG Fund Services (Singapore) Pte LtdSingaporeRegulatory Reporting
MUFG Fund Services (Canada) LtdCanadaRegulatory Reporting
MUFG Alternative Fund Services (Ireland) LtdIrelandRegulatory Reporting
KPMG, Cayman IslandsCayman IslandsRegulatory Reporting
MUFG Alternative Fund Services (Cayman) LtdCayman IslandsRegulatory Reporting
MUFG Fund Services (Singapore) Pte LtdSingaporeTransfer Agency
MUFG Capital Analytics, LLCUnited StatesTransfer Agency
MUFG Fund Services (Canada) LtdCanadaTransfer Agency
MUFG Alternative Fund Services (Ireland) LtdIrelandTransfer Agency
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaTransfer Agency
MUFG Fund Services LtdBermudaTransfer Agency
MUFG Fund Services (Cyprus) LtdCyprusTransfer Agency
MUFG Fund Services (Australia) Pty LtdAustraliaTransfer Agency
MUFG Alternative Fund Services (Cayman) LtdCayman IslandsTransfer Agency
Service ProviderService Provider LocationOutsourced Service
MUFG Fund Services (Canada) LtdCanadaAML/CTF/CPF
MUFG Alternative Fund Services (Ireland) LtdIrelandAML/CTF/CPF
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaAML/CTF/CPF
MUFG Fund Services (Cyprus) LtdCyprusBusiness Process Outsourcing (BPO)
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaBusiness Process Outsourcing (BPO)
MUFG Fund Services (Cyprus) LtdCyprusData Loading services – Middle Office
MUFG Fund Services (Canada) LtdCanadaFATCA & CRS
MUFG Alternative Fund Services (Ireland) LtdIrelandFATCA & CRS
MUFG Fund Services (Canada) LtdCanadaFinancial Statement Preparation
MUFG Alternative Fund Services (Ireland) LtdIrelandFinancial Statement Preparation
MUFG Fund Services (Cyprus) LtdCyprusFinancial Statement Preparation
Doran Management Financial Services LtdIrelandFinancial Statement Preparation
Basiz Fund Service PVT LtdIndiaFinancial Statement Preparation
DM Financial PTE LtdSingaporeFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFinancial Statement Preparation
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaFund Accounting
MUFG Fund Services (Australia) Pty LtdAustraliaFund Accounting
MUFG Investor Services (Malaysia) Sdn BhdMalaysiaTransfer Agency
MUFG Fund Services (Australia) Pty LtdAustraliaTransfer Agency