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Client Story

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Evergreen Fund Servicing

Client Need:

  • Operational efficiency
  • Streamlined accounting
  • Liquidity management
  • Flexible reporting

MUFG Investor Services Expertise:

  • Evergreen fund structures
  • Scalable services
  • NAV reporting
  • Automated pricing, allocations

Better Outcome:

A comprehensive operational model for a new evergreen fund that could fit into the client’s existing technology stack—and be ready for launch within seven weeks.

The Brief

A $1B+ global investment manager decided to utilize a semi-liquid fund for a multi-faceted private market offering. But without the necessary administrative and operational support, it was not positioned to tackle the challenging, and often nuanced, requirements of an evergreen structure. It needed a team that could overcome these operational complexities and provide deep subject-matter market expertise.

The Engagement

With time to market a critical factor, semi-liquid fund experts at MUFG Investor Services were engaged for a fast-paced, remote engagement.

  • Scope: Seven months, working with our experts across various time zones;
  • Team: Core team of four, with subject-matter experts from FX and Investor Operations;
  • Technology:
    • Online subscriptions to streamline the investor experience;
    • Automated and standardized fee calculations;
    • Bespoke tools to address complex investor allocations;
    • Automated connectivity to transfer agency platforms;
  • Enhancements: Automation of investment allocation and equalization.

The Solution

Working alongside the client, our team automated critical back-office services for the fund, while “decoding” evergreen nuances for in-house counsel and sharing expertise about the downstream impacts of combining elements of open- and closed-ended funds.

The Outcome

The evergreen fund successfully launched within seven weeks and executed its complex portfolio strategy with critical back-office support in place, including automated record maintenance, streamlined accounting and unit pricing. Throughout the set-up, the team also focused on future-proofing the fund in line with private placement memorandum requirements.

The client achieved:

  • Faster time to market
  • Right-sized governance approach
  • Deeper understanding of operational complexities

Additional benefits:

  • Expertise in semi-liquid fund best practices
  • In-depth knowledge of complexities
  • Assistance with reconciliations, fees and redemptions
  • Liquidity management support
  • Customized reporting
  • Digital onboarding
  • Integration to transfer agency platforms

“As fund managers explore perpetual structures, it is critical for them to understand the full impact of their set-up decisions. Combining elements of closed- and open-ended funds in an evergreen approach creates challenges and opportunities that must be carefully navigated.”

Audrey Nangle Executive Director, Private Markets Product Specialist, MUFG Investor Services

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