Who We Serve

Registered Funds

MUFG Investor Services has built best of breed capability covering multiple alternative asset classes, making us a natural partner for managers growing their businesses across different alternative segments including mutual funds and European regulated funds. In combining scale with service, we empower clients to focus on what they do best.

MUTUAL FUNDS

    We provide a dedicated service model that includes fund administration, fund accounting, transfer agency, and custody solutions for mutual funds managed by investment advisors under the Investment Companies Act of 1940 (’40 Act Funds). Our high level of service integration enables increased automation and minimizes operational inefficiencies allowing the investment advisor to focus on capital preservation and profit generation for the fund.

    SERVICES OFFERED

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        Our fund administration team has extensive experience with regulatory reporting requirements.

        • Regulatory and shareholding reporting, filings with the SEC and other reports (including forms N-CSR, N-PORT, N-CEN, N-MFP, and CPO-PQR)
        • Audit oversight and support during the financial statement process
        • Treasury services to mange your funds expense accurals, budgeting, and payment processes
        • Performance reporting, including before and after tax returns and related index returns

      • The fund accounting team uses proprietary verification processes and automation to effectively calculate NAVs during multiple pricing points throughout the day.

        • Daily NAV environment delivering calculations for complex securities at multiple points during the day in a high volume environment
        • Rules based exception management process designed to track irregularities in transactions
        • Proprietary system of verification controls created to validate portfolio and transaction activity, highlighting any irregularities
        • Automated portfolio, cash and position reconciliations are tracked and performed on the same operating system

      • We have a world class call center that can provide the highest level of customer service to your fund shareholders or they can choose to place their trades or check on balances through our fully functional client portal.

        • Client Services: Highly trained and experienced U.S based call center, IVR, online account access, trading and support
        • Dealer Services: NSCC trade processing and file delivery, commissions/trailer fee proces, DTCC settlement, cash flow reporting
        • Operations/Quality Control: Mailroom/scanning/imaging/workflow, new account set-up, shareholder transaction and maintenance requests, check/ACH/fed wire processing, independent quality control team
        • Shareholder Reporting and Oversight: 22c-2, late trade, AML and fraud monitoring, state escheatment support, shareholder and regulatory document and tax reporting services
        • Financial Control: Blue-Sky processing and administration support, bank account reconciliation, audit support

EUROPEAN REGULATED FUNDS

    Serviced from our Irish, Jersey and Luxembourg locations we offer fund administration, depositary, global custody and management company services to help regulated fund structures comply with regulatory, financial and tax reporting requirements. Whatever your goals and strategies, we can support your needs — from a traditional investment approach to complex hybrid multi-manager, and private equity and real assets.